Effective date: May 26, 2026
Company/operator: Fixeon AI Labs (“Hugin,” “we,” “us,” or “our”)
Contact: fixeonai@gmail.com
Governing law: the laws of the Federal Republic of Nigeria
1. Scope
This EULA governs the license to access and use Hugin software, application interfaces, APIs, MCP endpoints, connectors, documentation, and related materials made available by Hugin. It also applies to future Hugin features, updates, connectors, AI capabilities, APIs, billing features, providers, and related materials unless we provide separate license terms for those items. If there is a conflict between this EULA and a signed order form or separate written agreement, the signed written agreement controls for that Customer.
For a hosted SaaS product, this EULA should be read together with the Hugin Terms of Service / User Agreement.
2. License Grant
Subject to this EULA, the Terms of Service, all applicable order terms, payment obligations, and plan limits, Hugin grants Customer a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use Hugin solely for Customer’s internal business purposes.
This license includes use of Hugin to connect approved sources, process Customer Data, configure workspaces and context consumers, retrieve context through authorized surfaces, and use related documentation.
3. License Restrictions
Customer and users must not:
- copy, modify, adapt, translate, or create derivative works of Hugin except as expressly allowed by law or written agreement;
- reverse engineer, decompile, disassemble, or attempt to derive source code, underlying ideas, models, architecture, or algorithms except where prohibited by law from restricting this activity;
- bypass license keys, workspace limits, billing entitlements, source limits, context ops limits, rate limits, access controls, or technical restrictions;
- access Hugin to build or benchmark a competing product unless expressly permitted in writing;
- resell, rent, lease, sublicense, distribute, provide managed access to, or operate Hugin for third parties unless authorized in writing;
- remove proprietary notices;
- use Hugin in violation of law, third-party rights, or the Terms of Service;
- use Hugin to process data that Customer is not authorized to process;
- interfere with, overload, attack, or disrupt Hugin or its providers.
4. Ownership
Hugin and its software, interfaces, designs, documentation, workflows, service logic, connectors, schemas, source code, object models, pricing/entitlement logic, and related technology are owned by Hugin or its licensors. No ownership rights are transferred under this EULA.
Customer retains ownership of Customer Data, subject to the licenses and processing rights needed for Hugin to provide the service.
5. Customer Data and Connected Sources
Customer is responsible for all Customer Data, connected sources, custom source payloads, source scopes, user permissions, consumer credentials, and AI tool access. Customer grants Hugin the limited rights needed to host, process, transform, index, retrieve, secure, transmit, and display Customer Data to provide and support Hugin.
Customer represents that it has all necessary rights, notices, consents, and legal bases for the data it connects, uploads, submits, or retrieves through Hugin.
6. Third-Party Components and Services
Hugin may depend on third-party services and open-source components. Third-party services such as Supabase, Composio, OpenRouter, Trigger.dev, Upstash Redis, Polar, Resend, PostHog, and connected customer sources are not owned or controlled by Hugin. Those services may be subject to separate terms, policies, limits, outages, and changes.
Open-source components are licensed under their applicable open-source licenses. Nothing in this EULA limits rights provided directly by an applicable open-source license.
7. AI, Models, and Outputs
Hugin may use AI model providers and embeddings to prepare, retrieve, summarize, classify, or construct context. Hugin may provide context packets, evidence bundles, traces, summaries, entity relationships, and other outputs.
AI and automated outputs can be inaccurate, incomplete, outdated, or unsuitable. Customer is responsible for human review and for deciding whether outputs may be used for any particular purpose. Hugin does not license the service for use as professional advice, regulatory compliance automation, or fully automated high-impact decision-making without appropriate Customer safeguards.
8. Updates and Changes
Hugin may provide updates, patches, enhancements, new features, connector changes, model routing changes, billing updates, and bug fixes. Some updates may be required for security, provider compatibility, or continued operation. We may modify or discontinue features where needed for legal, security, operational, provider, or product reasons.
9. Confidentiality and Security
Customer must protect access credentials, API keys, MCP tokens, custom source credentials, workspace access, and connected source authorizations. Customer must promptly notify Hugin at fixeonai@gmail.com of suspected unauthorized access or credential compromise.
Hugin may suspend access or revoke credentials where necessary to protect Hugin, Customer, other customers, users, providers, or the public.
10. Fees and License Term
The license remains in effect only while Customer has an active subscription, valid order, trial, or other authorized access and complies with this EULA and related terms. Failure to pay fees, exceeding plan limits, or violating restrictions may result in suspension, termination, or downgraded access.
11. Termination
This EULA terminates automatically when Customer’s right to access Hugin ends, when Customer materially breaches this EULA, or when Hugin terminates access under the Terms of Service. Upon termination, Customer must stop using Hugin and related licensed materials.
Sections concerning ownership, restrictions, confidentiality, disclaimers, liability limits, indemnity, data handling, governing law, and any provisions intended to survive will survive termination.
12. No High-Risk Use
Unless expressly agreed in writing, Hugin is not licensed for use in environments where failure could lead to death, personal injury, severe environmental damage, weapons use, critical infrastructure failure, medical diagnosis/treatment, emergency response, or fully automated decisions with legal or similarly significant effects.
13. Warranty Disclaimer
To the fullest extent permitted by law, Hugin and all licensed materials are provided “as is” and “as available,” without warranties of any kind. Hugin disclaims all express, implied, statutory, and other warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, uninterrupted operation, and error-free operation.
14. Limitation of Liability
To the fullest extent permitted by law, Hugin will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, or for lost profits, lost revenue, lost goodwill, data loss, business interruption, replacement costs, or third-party service failures.
To the fullest extent permitted by law, Hugin’s total liability arising out of or relating to this EULA will not exceed the greater of: (a) amounts paid by Customer for Hugin during the 12 months before the event giving rise to the claim; or (b) US$100.
15. Indemnification
Customer will defend, indemnify, and hold harmless Hugin from claims and losses arising from Customer Data, Customer’s connected sources, Customer’s AI tools, Customer’s use of Hugin, Customer’s violation of this EULA or law, or Customer’s infringement or misuse of third-party rights.
16. Export and Sanctions
Customer must comply with applicable export control, sanctions, and trade laws. Customer must not use Hugin where prohibited by law or provide access to sanctioned persons, entities, or jurisdictions.
17. U.S. Government Rights
If applicable, Hugin is commercial computer software and commercial computer software documentation. Government use is limited to the rights granted in this EULA unless required by law.
18. Governing Law
This EULA is governed by the laws of the Federal Republic of Nigeria. Disputes will be resolved in the courts located in Abuja, Nigeria, unless the parties agree in writing to another dispute resolution process, unless a separate written agreement states otherwise.
19. Contact
Fixeon AI Labs
No.2 Haile Selassie Street, Asokoro, Abuja, Nigeria
fixeonai@gmail.com